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Healthcare Sector Success Story

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GO Ecosystem DH — clinical digital ecosystem

General Context.

GO Ecosystem DH —the trade name of Operador Clínico S.A.S., its legal name— is a digital health ecosystem that integrates technology, platforms, and specialized software to optimize medical care across clinics, hospitals, and healthcare institutions (IPS), with the purpose of transforming healthcare by combining technology, efficiency, and humanity. Its network spans more than 13 clinics in Colombia's main cities —Bogotá, Medellín, Cali, Barranquilla, Cartagena, Pereira, Manizales, and Armenia, among others—, with corporate headquarters in Cali.

Challenge.

From the executive leadership comes the initiative to develop a robust and scalable architecture to centralize the information from all clinics nationwide into a single reliable source of information, enabling a holistic view of the business in a fast and dependable way.

From data to action.

CepoBIA applied its value chain —from data to action— to centralize the information of more than 13 clinics into a single source of truth: from data scattered across HIS, satellite applications, and Excel (IT domain) to real-time clinical and financial decisions (Business domain).

IT domain

  1. Data

    Data extraction

    • +13 HIS on SQL Server
    • +4 PostgreSQL satellite applications
    • +20 Excel files
    • +4 APIs: EPS enrollee populations, CUPS, CIE-10

  2. Information

    Data warehouse

    • 85% less manual data processing
    • +10 integrated sources
    • +7 related domains: Finance, Accounting, Receivables, Emergency, Inpatient, Surgery, Outpatient, Satisfaction
    • +3 million rows/month

Business domain

  1. Knowledge

    Cubes

    • A single source of truth with validated business rules
    • +50 KPIs

    Self-service

    • +50 pivot tables on a single source of truth

    Dashboards

    • Daily scorecard (operational)
    • Monthly scorecard (strategic)
    • Real-time emergency department

  2. Decisions

    Timeliness

    • Real-time monitoring of the Emergency Department
    • Financial statement close and consolidation: from day 21 to 7

    Reliability

    • Incentives based on system data, not manual Excel

    Scalability

    • +13 organizations decide with data
    • +30 users answer open-ended questions
    • +100 users monitor the operation

HIS = Hospital Information System · CUPS = Unique Procedure Codes · CIE-10 = International Classification of Diseases